What is the Consumer Protection Act?
The Consumer Protection Act is a law that guarantees the rights of consumers and gives mechanisms for solving disputes between consumers and businesses.
What rights does the Consumer Protection Act give consumers?
Consumers have the right to safety, information, choice, and to be heard. This means they are not misled or exploited by sellers.
How does the Consumer Protection Act help solve disputes?
It establishes consumer forums or tribunals where consumers can lodge complaints against defective products, poor services, or unfair business practices.
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- https://legalpulse360.com/20-frequently-asked-questions-about-online-fraud-laws/
Who can lodge a complaint under the Consumer Protection Act?
Any individual who feels his or her consumer rights have been violated, for example, getting a faulty product or poor service, can lodge a complaint.
What issues can be redressed by the Consumer Protection Act?
Issues such as bad products, misleading advertisements, unethical trade practices, bad after-sale service, overcharging, among others can be corrected.
Are penalties imposed on violating businesses under the Consumer Protection Act?
Yes. The business concerned may be lined, compensation offered to the consumer, or may even face prosecution if it breaches the Act
Can a consumer claim compensation through the Consumer Protection Act?
Yes, if the consumer suffers losses on account of defect in products or services, they can file their cases through consumer courts.
What is “Consumer Court”?
Consumer Courts are legal institutions to redress grievances of consumers relating to defective goods and deficient services and also for unfair trade practices. These exist at District, State and National levels.
